This issue has been resolved. At this time, all product updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Dec 21, 2022 - 08:06 UTC
Update
This issue is still ongoing as of today. Web Shop Manager is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Dec 21, 2022 - 07:26 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to Web Shop Manager. We have contacted Web Shop Manager and are awaiting additional information.
This alert will be updated as more information is available.
Posted Dec 20, 2022 - 11:14 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).