This issue has been resolved. At this time, all product and order updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Jul 21, 2020 - 14:48 UTC
Our Engineering team has resolved the root cause of this issue and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Jul 21, 2020 - 13:13 UTC
Our Engineering team is currently investigating delays sending product data to and importing orders from marketplaces and webstores. We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.
Posted Jul 21, 2020 - 12:30 UTC
This incident affected: System and Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).