This issue has been resolved. At this time, all orders are importing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Nov 23, 2022 - 11:22 UTC
Monitoring
Amazon has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Nov 23, 2022 - 08:09 UTC
Update
This issue is still ongoing as of today. Amazon is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Nov 23, 2022 - 06:14 UTC
Investigating
Our Engineering team is currently investigating delays importing and updating orders from Amazon for the European region. We have contacted Amazon and are awaiting additional information.
This alert will be updated as more information is available.
Posted Nov 23, 2022 - 03:28 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).