ChannelAdvisor Status Page Status

Monitoring - The root cause of this issue has been resolved and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
May 17, 2024 - 07:32 UTC

Investigating - Our Engineering team is currently investigating delays sending product data to MyDeal AU. We have contacted MyDeal AU and are awaiting additional information.

This alert will be updated as more information is available.
May 16, 2024 - 17:27 UTC

System Operational

Platform Operational

Products Operational

Sell: Marketplaces, First Party & Webstores Operational

Fulfill: Orders & Fulfillment Operational

Marketing Operational

Shoppable Media Operational

API Operational

Elevate For Amazon Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 17, 2024

Unresolved incident: MyDeal AU - Product Update Issues.

May 16, 2024

MyDeal AU Order Import Issues

Resolved - This issue has been resolved. At this time, all orders are importing normally.
There is no action required on the part of Rithum clients.
May 16, 05:39 UTC

Investigating - Our Engineering team is currently investigating delays importing orders from MyDeal AU. We have contacted MyDeal AU and are awaiting additional information.

This alert will be updated as more information is available.
May 15, 17:11 UTC

May 15, 2024

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

Amazon Product and Order Issues

Resolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
May 3, 22:04 UTC

Investigating - Our Engineering team is currently investigating delays sending product data to and importing orders from Amazon. We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.
May 3, 20:05 UTC