The Bay has confirmed they are experiencing an issue resulting in a temporary disruption in service. At this time, communication between Rithum and The Bay is disabled. The Bay has reached out to all active clients directly with an update.
For more information, you can directly contact The Bay’s customer service teams.
Posted Apr 23, 2024 - 21:57 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to and importing orders from The Bay Canada. We have contacted The Bay and are awaiting additional information.
This alert will be updated as more information is available.
Posted Apr 23, 2024 - 16:19 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).