Walmart Canada - Order Refund Issues

Incident Report for Rithum for Brands Status Page

Resolved

This issue has been resolved. There is no action required on the part of Rithum clients.
Posted Feb 26, 2024 - 14:23 UTC

Update

This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Feb 26, 2024 - 11:48 UTC

Identified

This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Feb 26, 2024 - 06:13 UTC

Investigating

Our Engineering team is currently investigating delays with sending refunds for Walmart Canada Orders. We have contacted Walmart and are awaiting additional information.

This alert will be updated as more information is available.
Posted Feb 23, 2024 - 19:10 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).