ChannelAdvisor Status Page Status

All Systems Operational

System Operational

Platform Operational

Products Operational

Sell: Marketplaces, First Party & Webstores Operational

Fulfill: Orders & Fulfillment Operational

Marketing Operational

Where to Buy Operational

API Operational

Elevate For Amazon Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 14, 2021

No incidents reported today.

Apr 13, 2021

eBay Product Update and Order Import Issues

Resolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Apr 13, 02:48 UTC

Monitoring - Our Engineering team has resolved the root cause of this issue and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Apr 13, 02:07 UTC

Investigating - Our Engineering team is currently investigating issues sending product data to and importing order data from eBay in all locales. We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.
Apr 13, 00:06 UTC

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

Amazon Product Update Issues - All Locales

Resolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Apr 9, 21:55 UTC

Monitoring - The root cause of this issue has been resolved and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Apr 9, 16:04 UTC

Update - This issue is still ongoing. Amazon is investigating and we will provide an update as more information is available.
Apr 9, 14:54 UTC

Investigating - Our Engineering team is currently investigating delays sending product data to Amazon. We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.
Apr 9, 09:22 UTC

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

ChannelAdvisor API Connectivity Issues

Resolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Apr 6, 00:59 UTC

Investigating - We are currently investigating sporadic errors with ChannelAdvisor’s API. We are working on a resolution as our highest priority. We apologize for the inconvenience.

This alert will be updated as soon as more information is available.
Apr 6, 00:41 UTC

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.