All Systems Operational
System ? Operational
Platform Operational
Products ? Operational
Sell: Marketplaces, First Party & Webstores ? Operational
Fulfill: Orders & Fulfillment ? Operational
Marketing ? Operational
Shoppable Media ? Operational
API ? Operational
Elevate For Amazon Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 10, 2023

No incidents reported today.

Jun 9, 2023
Walmart Product Update Issues
Resolved - This issue has been resolved. At this time, all product updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Jun 9, 21:00 UTC
Update - We are continuing to investigate this issue.
Jun 9, 20:59 UTC
Update - This issue is still ongoing as of today. This alert will be updated as more information is available.
Jun 9, 16:40 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to Walmart. We have contacted Walmart and are awaiting additional information.

This alert will be updated as more information is available.
Jun 9, 14:32 UTC
Jun 8, 2023

No incidents reported.

Jun 7, 2023

No incidents reported.

Jun 6, 2023

No incidents reported.

Jun 5, 2023
Zalando Order Import Issues
Resolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Jun 5, 17:00 UTC
Investigating - Our Engineering team is currently investigating delays importing orders from Zalando. We have contacted Zalando and are awaiting additional information.

This alert will be updated as more information is available.
Jun 5, 15:06 UTC
Amazon Feeds Delayed
Resolved - This issue has been resolved. At this time, all product updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Jun 5, 00:13 UTC
Update - This issue is still ongoing. We are working with Amazon to resolve this issue with high priority. This alert will be updated as more information is available.
Jun 2, 09:56 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to Amazon. As a result of this issue, you may see delay in having your product updates sent to Amazon during this time.

This alert will be updated as more information is available.
Jun 2, 00:35 UTC
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023
Jun 1, 2023
Walmart Product Update and Order Import Issues
Resolved - This incident has been resolved.
Jun 1, 17:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 1, 15:17 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to and importing orders from Walmart. We have contacted Walmart and are awaiting additional information.

This alert will be updated as more information is available.
Jun 1, 13:59 UTC
ChannelAdvisor System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 12:00 UTC
Scheduled - Beginning at 8:00 a.m. ET on Thursday, 1 June, the ChannelAdvisor Complete application will undergo scheduled maintenance which may take up to 30 minutes to complete.

During the maintenance window, you may be unable to log into the ChannelAdvisor platform or access certain features. Once complete, our system will begin to process all feeds, orders and notifications queued during the maintenance.

Thank you for your patience as we improve our platform to better serve you.
May 24, 19:54 UTC
May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

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