All Systems Operational
System ? Operational
Platform Operational
Products ? Operational
Sell: Marketplaces, First Party & Webstores ? Operational
Fulfill: Orders & Fulfillment ? Operational
Marketing ? Operational
Shoppable Media ? Operational
API ? Operational
Elevate For Amazon Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 14, 2022

No incidents reported today.

Aug 13, 2022
Amazon Product Update Issues
Resolved - This issue has been resolved. At this time, all product updates are processing normally.

There is no action required on the part of ChannelAdvisor clients.
Aug 13, 13:39 UTC
Monitoring - Amazon has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Aug 13, 05:10 UTC
Investigating - Amazon is currently experiencing an issue affecting ChannelAdvisor’s ability to send product data. This is impacting North America region: United States, Canada, Mexico and Brazil as well as Netherlands and Poland. This alert will continue to be updated as we receive more information from Amazon.
Aug 12, 21:31 UTC
Aug 12, 2022
Amazon Product Update Issues - All Locales
Resolved - This issue has been resolved. At this time, all product updates are processing normally.

There is no action required on the part of ChannelAdvisor clients.
Aug 12, 03:02 UTC
Update - We are continuing to investigate this issue.
Aug 11, 22:55 UTC
Investigating - Amazon is currently experiencing an issue affecting ChannelAdvisor’s ability to send product data. This alert will continue to be updated as we receive more information from Amazon.
Aug 11, 22:07 UTC
Aug 11, 2022
Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022
Christmas.com Product Update and Order Import Issues
Resolved - This issue has been resolved. At this time, all product updates and order imports are processing normally.

There is no action required on the part of ChannelAdvisor clients.
Aug 8, 17:59 UTC
Update - This issue is still ongoing as of today. Christmas.com is working to resolve this issue with high priority. This alert will be updated as more information is available.
Aug 8, 07:45 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to and importing orders from Christmas.com. We have contacted Christmas.com and are awaiting additional information.
Aug 7, 15:27 UTC
Aug 7, 2022
Aug 6, 2022

No incidents reported.

Aug 5, 2022
Back Market US Product Update and Order Import Issues
Resolved - This issue has been resolved. At this time, all product and order updates are processing normally.

There is no action required on the part of ChannelAdvisor clients.
Aug 5, 14:15 UTC
Monitoring - Back Market has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Aug 5, 13:35 UTC
Update - This issue is still ongoing as of today. Back Market is working to resolve this issue with high priority. This alert will be updated as more information is available.
Aug 5, 12:06 UTC
Update - This issue is still ongoing as of today. Back Market is working to resolve this issue with high priority. This alert will be updated as more information is available.
Aug 4, 07:34 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to and importing orders from Back Market US. We have contacted Back Market US and are awaiting additional information.

This alert will be updated as more information is available.
Aug 3, 12:38 UTC
Newegg - Product Update Issues
Resolved - This issue has been resolved. At this time, all product updates are processing normally.

There is no action required on the part of ChannelAdvisor clients.
Aug 5, 11:40 UTC
Update - This issue is still ongoing as of today. Newegg is working to resolve this issue with high priority. This alert will be updated as more information is available.
Aug 5, 10:20 UTC
Investigating - Newegg is currently experiencing an issue resulting in processing delays for product data. This alert will continue to be updated as we receive more information from Newegg.
Aug 4, 18:23 UTC
Aug 4, 2022
Aug 3, 2022
Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

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