All Systems Operational
Uptime over the past 90 days. View historical uptime.
System ? Operational
90 days ago
100.0 % uptime
Today
Platform Operational
Products ? Operational
Sell: Marketplaces, First Party & Webstores ? Operational
Fulfill: Orders & Fulfillment ? Operational
Marketing ? Operational
Where to Buy ? Operational
API ? Operational
Elevate For Amazon Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Feb 25, 2020

No incidents reported today.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020
Walmart Marketplace and Dropship Order Import Issues
Resolved - This issue has been resolved. At this time, all orders are importing normally.

There is no action required on the part of ChannelAdvisor clients.
Feb 20, 18:09 UTC
Investigating - Our Engineering team is currently investigating delays importing orders from Walmart Marketplace and Walmart Dropship. We have contacted Walmart and are awaiting additional information.

This alert will be updated as more information is available.
Feb 20, 14:59 UTC
Feb 19, 2020

No incidents reported.

Feb 18, 2020
TradeMe - Scheduled Maintenance
Resolved - The maintenance is complete. There is no action required on the part of ChannelAdvisor clients.
Feb 18, 18:24 UTC
Investigating - On Tuesday, 18 February at 8:00 AM EST, TradeMe will be conducting scheduled maintenance which will take up to 3 hours to complete.

During the maintenance, TradeMe’s [Seller Portal, API, FTP, etc.] will be unavailable. Therefore, the following communication to and from TradeMe will be delayed until after the maintenance has completed:

- Inventory Updates
- Order Shipping Updates
- Order Refunds/Cancellations

Once the maintenance is complete, our system will automatically process all the feeds that were held during the maintenance.
Feb 18, 15:05 UTC
ChannelAdvisor Experiencing Connectivity Issues
Resolved - This incident has been resolved.
Feb 18, 12:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 18, 12:09 UTC
Identified - We have identified the connectivity issues with ChannelAdvisor and it relates to the translated version of our Complete platform. While we troubleshoot a resolution, as a workarond please access our main URL https://complete.channeladvisor.com/

This alert will be updated as soon as the issue has been resolved.
Feb 18, 09:46 UTC
Update - We are continuing to investigate this issue.
Feb 18, 08:14 UTC
Investigating - We are currently investigating connectivity issues with ChannelAdvisor. As a result, you may be unable to log in to the ChannelAdvisor platform or access certain features. We are working on a resolution as our highest priority. We apologize for the inconvenience.

This alert will be updated as soon as more information is available.
Feb 18, 08:13 UTC
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020
ChannelAdvisor Experiencing Connectivity Issues
Resolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Feb 12, 21:52 UTC
Identified - ChannelAdvisor users are now able to access the platform. Our Engineering team is working to resolve this issue with the highest priority. This alert will be updated as more information is available.
Feb 12, 21:45 UTC
Investigating - We are currently investigating connectivity issues with ChannelAdvisor. As a result, you may be unable to log in to the ChannelAdvisor platform or access certain features. We are working on a resolution as our highest priority. We apologize for the inconvenience.

This alert will be updated as soon as more information is available.
Feb 12, 21:01 UTC
Feb 11, 2020

No incidents reported.

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