All Systems Operational
System ? Operational
Platform Operational
Products ? Operational
Sell: Marketplaces, First Party & Webstores ? Operational
Fulfill: Orders & Fulfillment ? Operational
Marketing ? Operational
Shoppable Media ? Operational
API ? Operational
Elevate For Amazon Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 12, 2024

No incidents reported today.

Apr 11, 2024
Resolved - This issue has been resolved. There is no action required on the part of Rithum clients.
Apr 11, 19:42 UTC
Investigating - We are currently experiencing issues processing inventory export files. Our Engineers are working on a resolution as our highest priority and have paused all product exports at this time. We apologize for the inconvenience.

This alert will be updated as soon as more information is available.

Apr 11, 18:45 UTC
Resolved - This issue has been resolved. At this time, all product and order updates are processing normally.

There is no action required on the part of Rithum clients.

Apr 11, 18:10 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to and importing orders from Newegg. We have contacted Newegg and are awaiting additional information.

This alert will be updated as more information is available.

Apr 11, 09:16 UTC
Apr 10, 2024
Resolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Apr 10, 19:34 UTC
Monitoring - Engineering has addressed the root issue and system functionality should be returning to normal at this time. We will continue to monitor and this alert will be updated as more information is available.
Apr 10, 17:45 UTC
Investigating - We are currently investigating connectivity issues with ChannelAdvisor’s API. We are working on a resolution as our highest priority. We apologize for the inconvenience.
Apr 10, 17:19 UTC
Apr 9, 2024
Resolved - This issue has been resolved. There is no action required on the part of Rithum clients.
Apr 9, 20:09 UTC
Investigating - Our Engineering team is currently investigating delays importing orders from Overstock. We have contacted Overstock and are awaiting additional information.

This alert will be updated as more information is available.

Apr 9, 14:38 UTC
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
Resolved - This issue has been resolved. There is no action required on the part of Rithum clients.
Apr 5, 13:48 UTC
Update - This issue is still ongoing as of today. We are working with OnBuy to resolve this issue with high priority. This alert will be updated as more information is available.
Apr 1, 17:33 UTC
Update - This issue is still ongoing as of today. We are working with OnBuy to resolve this issue with high priority. This alert will be updated as more information is available.
Mar 26, 08:18 UTC
Update - This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Mar 19, 14:27 UTC
Update - At this time, orders are importing, and product price and quantity updates are processing normally. Our Engineering team is continuing to investigate delays with creating/updating products, as well as order cancellations and refunds.
Mar 13, 21:17 UTC
Update - This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Mar 11, 07:27 UTC
Update - This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Mar 8, 17:42 UTC
Update - This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Mar 6, 17:05 UTC
Update - This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Mar 5, 07:11 UTC
Update - This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Mar 4, 08:10 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to and importing orders from OnBuy UK. We have contacted OnBuy UK and are awaiting additional information.

This alert will be updated as more information is available.

Mar 1, 15:54 UTC
Apr 4, 2024

No incidents reported.

Apr 3, 2024
Resolved - This issue has been resolved. At this time, all orders are importing normally.
There is no action required on the part of ChannelAdvisor clients.

Apr 3, 22:24 UTC
Investigating - Our Engineering team is currently investigating delays importing orders from Walmart Canada.

This alert will be updated as more information is available.

Apr 3, 03:09 UTC
Resolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Apr 3, 19:12 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to and importing orders from Amazon. We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.

Apr 3, 15:53 UTC
Apr 2, 2024

No incidents reported.

Apr 1, 2024
Mar 31, 2024

No incidents reported.

Mar 30, 2024

No incidents reported.

Mar 29, 2024

No incidents reported.