ChannelAdvisor Status Page Status

All Systems Operational

System

Operational

Platform Operational

Products

Operational

Sell: Marketplaces, First Party & Webstores

Operational

Fulfill: Orders & Fulfillment

Operational

Marketing

Operational

Shoppable Media

Operational

API

Operational

Elevate For Amazon Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

StockX Product and Order Issues

Resolved - This incident has been resolved.
Sep 21, 14:27 UTC

Investigating - Our Engineering team is currently investigating delays sending product data to and importing orders from StockX. We have contacted StockX and are awaiting additional information.

This alert will be updated as more information is available.
Sep 21, 14:13 UTC

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

Google Shopping Feeds Delayed

Resolved - This issue has been resolved. At this time, all product updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Sep 13, 17:14 UTC

Investigating - We are currently experiencing issues sending product feeds to Google Shopping. As a result of this issue, you may receive the following error from Google.

"On 12 September 2023 you uploaded to Google Merchant Center (Account ID: xxxxxx) via SFTP a file named "xxxx", but you don't have a data feed registered with this name. Please verify that you provided the correct file name, including correct capitalization."

We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.
Sep 12, 23:47 UTC