Identified - Our Engineering team has resolved the root cause of this issue and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Jan 17, 2025 - 14:28 UTC
Investigating - Our Engineering team is currently investigating delays updating shipment information with multiple line items on Shopify. We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.
Jan 17, 2025 - 10:37 UTC
System ? Operational
Platform Operational
Products ? Operational
Sell: Marketplaces, First Party & Webstores ? Operational
Fulfill: Orders & Fulfillment ? Operational
Marketing ? Operational
Shoppable Media ? Operational
API ? Operational
Elevate For Amazon Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 17, 2025

Unresolved incident: Shopify Fulfillment Shipping Update Issue.

Jan 16, 2025
Resolved - The root cause of this issue has been resolved. We have contacted affected sellers directly with additional information.
Jan 16, 14:28 UTC
Update - This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Jan 16, 03:33 UTC
Update - This issue is still ongoing. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Jan 15, 15:58 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to and importing orders from Bol.com. We have contacted Bol.com and are awaiting additional information.

This alert will be updated as more information is available.

Jan 15, 12:50 UTC
Jan 15, 2025
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.