All Systems Operational
System ? Operational
Platform Operational
Products ? Operational
Sell: Marketplaces, First Party & Webstores ? Operational
Fulfill: Orders & Fulfillment ? Operational
Marketing ? Operational
Where to Buy ? Operational
API ? Operational
Elevate For Amazon Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2021

No incidents reported today.

Jun 24, 2021

No incidents reported.

Jun 23, 2021

No incidents reported.

Jun 22, 2021
Resolved - This issue has been resolved. At this time, all product and order updates are processing normally.

There is no action required on the part of ChannelAdvisor clients.
Jun 22, 11:25 UTC
Update - This issue is still ongoing. We are working with Paysfer to resolve this issue with high priority. This alert will be updated as more information is available.
Jun 21, 23:15 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to and importing orders from Paysfer. We have contacted Paysfer and are awaiting additional information.

This alert will be updated as more information is available
Jun 21, 09:53 UTC
Jun 21, 2021
Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021
Resolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Jun 16, 18:02 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to Amazon. We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.
Jun 16, 17:21 UTC
Jun 15, 2021
Resolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Jun 15, 21:28 UTC
Identified - Our Engineering team has implemented a fix and we are monitoring the results. We are currently working through the backlog of queued requests.
Jun 15, 20:26 UTC
Update - This issue is still ongoing. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Jun 15, 19:51 UTC
Update - This issue is still ongoing. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Jun 15, 19:19 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to and importing orders from all channels. We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.
Jun 15, 18:33 UTC
Monitoring - Our Engineering team has implemented a fix and we are monitoring the results. We are currently working through the backlog of queued requests.

This alert will be updated as more information is available.
Jun 15, 18:20 UTC
Identified - Our Engineering team has identified the root cause of this issue and we are currently working on a resolution. This alert will be updated as more information is available.
Jun 15, 17:39 UTC
Update - This issue is still ongoing. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Jun 15, 17:28 UTC
Investigating - We are currently investigating connectivity issues with ChannelAdvisor. As a result, you may be unable to log in to the ChannelAdvisor platform or access certain features. We are working on a resolution as our highest priority. We apologize for the inconvenience.

This alert will be updated as soon as more information is available.

Support cases can be opened by email at support@channeladvisor.com.
Jun 15, 17:02 UTC
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Resolved - This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Jun 11, 09:41 UTC
Monitoring - Sears has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Jun 10, 13:16 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to and importing orders from Sears. We have contacted Sears and are awaiting additional information.

This alert will be updated as more information is available
Jun 10, 10:42 UTC