All Systems Operational
System
Operational
Platform Operational
Products
Operational
Sell: Marketplaces, First Party & Webstores
Operational
Fulfill: Orders & Fulfillment
Operational
Marketing
Operational
Shoppable Media
Operational
API
Operational
Elevate For Amazon Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Resolved - This incident has been resolved.
Sep 21, 14:27 UTC
Investigating - Our Engineering team is currently investigating delays sending product data to and importing orders from StockX. We have contacted StockX and are awaiting additional information.

This alert will be updated as more information is available.

Sep 21, 14:13 UTC
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023
Resolved - This issue has been resolved. At this time, all product updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.

Sep 13, 17:14 UTC
Investigating - We are currently experiencing issues sending product feeds to Google Shopping. As a result of this issue, you may receive the following error from Google.

"On 12 September 2023 you uploaded to Google Merchant Center (Account ID: xxxxxx) via SFTP a file named "xxxx", but you don't have a data feed registered with this name. Please verify that you provided the correct file name, including correct capitalization."

We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.

Sep 12, 23:47 UTC