Walmart DropShip Inventory and Order issues

Incident Report for Rithum for Brands Status Page

Resolved

This issue has been resolved. At this time, all updates are processing normally.

There is no action required on the part of ChannelAdvisor clients.
Posted May 21, 2020 - 07:00 UTC

Monitoring

Walmart has resolved the root cause of this issue and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted May 21, 2020 - 04:53 UTC

Update

This issue is still ongoing. Walmart is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted May 21, 2020 - 02:59 UTC

Investigating

Our Engineering team is currently investigating delays sending inventory data to and importing orders from Walmart DropShip US.

We have contacted Walmart and are awaiting additional information.

This alert will be updated as more information is available.
Posted May 21, 2020 - 01:36 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).