The maintenance is complete. There is no action required on the part of ChannelAdvisor clients.
Posted May 19, 2021 - 14:51 UTC
Update
This issue is still ongoing as of today. Sears is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted May 18, 2021 - 17:06 UTC
Monitoring
This maintenance is ongoing. We will update this as alert more information becomes available.
Posted May 17, 2021 - 17:56 UTC
Investigating
On 5/17/21 at 1:30 AM EDT Sears will be conducting scheduled maintenance.
During the maintenance, Sears' Seller Portal, API, FTP, etc. will be unavailable. Therefore, the following communication to and from Sears will be delayed until after the maintenance has completed:
- Inventory Updates - Order Shipping Updates - Order Refunds/Cancellations
Once the maintenance is complete, our system will automatically process all the feeds that were held during the maintenance.
We will update this as more information becomes available.
Posted May 17, 2021 - 14:34 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).