This issue has been resolved. At this time, all product updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Jul 19, 2021 - 07:59 UTC
Update
This issue is still ongoing as of today. OTTO is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Jul 19, 2021 - 07:00 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to OTTO. We have contacted OTTO and are awaiting additional information.
This alert will be updated as more information is available.
Posted Jul 16, 2021 - 14:13 UTC
This incident affected: Platform (Products, Sell: Marketplaces, First Party & Webstores).