Amazon US and CA Product Update and Order Import Issues

Incident Report for ChannelAdvisor Status Page

Resolved

This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.

Posted Aug 29, 2023 - 11:50 UTC

Update

This is affecting sending products to Amazon.

This alert will be updated as more information is available.

Posted Aug 28, 2023 - 18:59 UTC

Investigating

Our Engineering team is currently investigating delays importing orders from Amazon. We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.

Posted Aug 28, 2023 - 18:52 UTC

This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).