This issue has been resolved. At this time, all orders are importing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Jan 12, 2023 - 16:07 UTC
Monitoring
Amazon North America has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Jan 12, 2023 - 15:22 UTC
Investigating
Our Engineering team is currently investigating delays importing orders from Amazon North America. We have contacted Amazon North America and are awaiting additional information.
This alert will be updated as more information is available.
Posted Jan 12, 2023 - 14:50 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).