We have worked through the backlog of queued requests and all product and order updates are processing normally.
There is no action required on the part of Rithum clients.
Posted May 30, 2025 - 12:32 UTC
Monitoring
Our Engineering team has resolved the root cause of this issue and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted May 30, 2025 - 12:21 UTC
Investigating
Rithum is currently experiencing an issue affecting our ability to send product data and import orders for Amazon. As a result of this issue, you may see the following errors in the Amazon listing page:
Rithum for Brands is temporarily unavailable.
This alert will be updated with more information as it becomes available.
Posted May 30, 2025 - 11:56 UTC
This incident affected: System and Platform (Fulfill: Orders & Fulfillment).