This issue has been resolved. At this time, all orders are importing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Jul 20, 2022 - 01:09 UTC
Monitoring
Amazon has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Jul 19, 2022 - 18:08 UTC
Update
This issue is still currently impacting the importing of some orders and we are continuing to investigate.
Posted Jul 19, 2022 - 13:21 UTC
Investigating
Our Engineering team is currently investigating delays importing orders from the EMEA Amazon regions (UK, DE, FR, ES, IT, NL, SE, PL, AE, TR, SA, IN). We have contacted Amazon and are awaiting additional information.
This alert will be updated as more information is available.
Posted Jul 19, 2022 - 01:14 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).