This issue has been resolved. At this time, all orders are importing normally. There is no action required on the part of Rithum clients.
Posted Mar 01, 2026 - 01:01 UTC
Identified
This issue is still ongoing. Amazon is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Feb 28, 2026 - 04:19 UTC
Update
This issue is still ongoing. Amazon is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Feb 27, 2026 - 20:44 UTC
Investigating
Our Engineering team is currently investigating delays importing merchant fulfilled orders from Amazon EU locales. We have contacted Amazon and are awaiting additional information.
This alert will be updated as more information is available
Posted Feb 27, 2026 - 15:09 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).