MyUS Marketplace US Product Update and Order Import Issues
Incident Report for ChannelAdvisor Status Page
Resolved
MyUS Marketplace is conducting extending maintenance. During this maintenance, our MyUS Marketplace integration will be unavailable. Therefore, the following communication to and from MyUS will be delayed until after the maintenance has completed:

- Inventory Updates
- Importing Orders
- Order Shipping Updates
- Order Refunds/Cancellations

Please reach out directly to MyUS with any concerns or questions.
Posted Mar 18, 2022 - 17:43 UTC
Update
This issue is still ongoing as of today. MyUS Marketplace US is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Mar 15, 2022 - 11:32 UTC
Update
This issue is still ongoing as of today. MyUS Marketplace US is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Mar 11, 2022 - 16:22 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to and importing orders from MyUS Marketplace US. We have contacted MyUS Marketplace US and are awaiting additional information.

This alert will be updated as more information is available.
Posted Mar 10, 2022 - 18:25 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).