Product Update and Order Import Issues for Multiple Marketplaces
Incident Report for ChannelAdvisor Status Page
Resolved
This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Posted Sep 20, 2022 - 15:29 UTC
Monitoring
Our Engineering team has resolved the root cause of this issue and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Sep 20, 2022 - 14:35 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to and importing orders from marketplaces. We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.
Posted Sep 20, 2022 - 12:38 UTC
This incident affected: System and Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).