Kogan AU and NZ Product Update and Order Import Issues

Incident Report for Rithum for Brands Status Page

Resolved

This issue has been resolved. At this time, all product and order updates are processing normally.

There is no action required on the part of ChannelAdvisor clients.
Posted Jan 14, 2023 - 12:05 UTC

Investigating

Our Engineering team is currently investigating delays sending product data to and importing orders from Kogan AU and NZ. We have contacted Kogan and are awaiting additional information.

This alert will be updated as more information is available.
Posted Jan 13, 2023 - 08:29 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).