Bol.com NL and BE Order Import Issues

Incident Report for Rithum for Brands Status Page

Resolved

This issue has been resolved. At this time, all orders are importing normally.

There is no action required on the part of ChannelAdvisor clients.
Posted Jul 25, 2022 - 21:45 UTC

Monitoring

Our Engineering team has resolved the root cause of this issue and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Jul 25, 2022 - 20:15 UTC

Investigating

Our Engineering team is currently investigating delays importing orders from Bol.com NL and BE. We have contacted Bol.com and are awaiting additional information.

This alert will be updated as more information is available.
Posted Jul 25, 2022 - 19:22 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).