This issue has been resolved. At this time, all orders are importing normally. There is no action required on the part of ChannelAdvisor clients.
Posted Oct 19, 2023 - 13:22 UTC
Update
This issue is still ongoing. Amazon is working to resolve this issue for delays importing and updating orders with high priority.
This alert will be updated as more information is available.
Posted Oct 19, 2023 - 00:43 UTC
Update
This issue is still ongoing as of today. Amazon is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Oct 18, 2023 - 07:55 UTC
Investigating
Our Engineering team is currently investigating delays importing orders from Amazon. We have contacted Amazon and are awaiting additional information.
This alert will be updated as more information is available.
Posted Oct 17, 2023 - 19:53 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).