This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Posted Apr 09, 2021 - 21:55 UTC
Monitoring
The root cause of this issue has been resolved and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Apr 09, 2021 - 16:04 UTC
Update
This issue is still ongoing. Amazon is investigating and we will provide an update as more information is available.
Posted Apr 09, 2021 - 14:54 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to Amazon. We have contacted Amazon and are awaiting additional information.
This alert will be updated as more information is available.
Posted Apr 09, 2021 - 09:22 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).