Lazada Product Update Issues

Incident Report for Rithum for Brands Status Page

Resolved

This issue has been resolved. At this time, all product updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Nov 22, 2023 - 01:31 UTC

Identified

This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Nov 21, 2023 - 07:33 UTC

Investigating

Our Engineering team is currently investigating delays sending product data to Lazada. We have contacted Lazada and are awaiting additional information.

This alert will be updated as more information is available.
Posted Nov 20, 2023 - 18:57 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).