This issue has been resolved. At this time, all orders are importing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Sep 23, 2022 - 19:25 UTC
Monitoring
Amazon has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Sep 23, 2022 - 17:57 UTC
Investigating
Our Engineering team is currently investigating delays importing some Amazon merchant-fulfilled (MFN) orders across all locales. We have contacted Amazon and are awaiting additional information.
This alert will be updated as more information is available.
Posted Sep 23, 2022 - 14:17 UTC
This incident affected: System and Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).