On January 31, 2021 at 8:00 AM EST, the ChannelAdvisor platform will undergo scheduled offline maintenance which will take up to four (4) hours to complete.
This will impact the following services:
ChannelAdvisor Fulfilment Services (CFS)
FTP, SFTP, & Partner FTP
Note: Brand Analytics, Where To Buy, and Digital Marketing tracking collection will remain available.
ChannelAdvisor Support can be contacted during the maintenance at firstname.lastname@example.org
During the maintenance window, the listed ChannelAdvisor applications will be offline and unavailable. Once the maintenance is complete, our system will begin to process all feeds, orders and notifications queued during the maintenance. Any API communication attempted during the maintenance will need to be resent.
Thank you for your patience as we improve the ChannelAdvisor platform to better serve you.