This issue has been resolved. At this time, all orders are importing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted May 25, 2021 - 20:30 UTC
Monitoring
Amazon has resolved the issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted May 25, 2021 - 19:13 UTC
Investigating
Our Engineering team is currently investigating delays importing MFN orders from Amazon in the North American region (US, Mexico, and Canada). We are investigating this with the highest priority.
This alert will be updated as more information is available.
Posted May 25, 2021 - 17:42 UTC
This incident affected: System and Platform (Fulfill: Orders & Fulfillment).