This issue has been resolved. There is no action required on the part of Brands clients.
Posted Jan 17, 2025 - 15:48 UTC
Identified
Our Engineering team has resolved the root cause of this issue and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Jan 17, 2025 - 14:28 UTC
Investigating
Our Engineering team is currently investigating delays updating shipment information with multiple line items on Shopify. We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.
Posted Jan 17, 2025 - 10:37 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).