Walmart Order Import and Shipping/Cancellation Issues

Incident Report for Rithum for Brands Status Page

Resolved

This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Posted Jan 24, 2023 - 09:05 UTC

Update

At this time, all orders are importing normally. Our engineering team is currently investigating delays processing shipping/tracking updates and order cancellations.

This alert will be updated as more information is available.
Posted Jan 23, 2023 - 23:40 UTC

Investigating

Our Engineering team is currently investigating delays importing orders from Walmart Marketplace US. We have contacted Walmart and are awaiting additional information.

This alert will be updated as more information is available.
Posted Jan 23, 2023 - 18:07 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).