This issue has been resolved. At this time, all orders are importing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Sep 05, 2020 - 00:25 UTC
Our Engineering team is currently investigating delays importing merchant-fulfilled orders from Amazon. This is impacting all Amazon locales. We have contacted Amazon and are awaiting additional information.
This alert will be updated as more information is available.
Posted Sep 04, 2020 - 23:14 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).