Walmart Product Update and Order Import Issues

Incident Report for Rithum for Brands Status Page

Resolved

This issue has been resolved. At this time, all product and order updates are processing normally.

There is no action required on the part of ChannelAdvisor clients.
Posted Jul 05, 2022 - 15:24 UTC

Update

This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Jul 04, 2022 - 07:18 UTC

Update

This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Jul 01, 2022 - 22:06 UTC

Investigating

Our Engineering team is currently investigating delays sending product data to and importing orders from Walmart. We have contacted Walmart and are awaiting additional information.

This alert will be updated as more information is available.
Posted Jul 01, 2022 - 19:21 UTC
This incident affected: System and Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).