This issue has been resolved. At this time, all updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Oct 15, 2020 - 15:23 UTC
Monitoring
Overstock has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Oct 15, 2020 - 01:40 UTC
Identified
Overstock is currently experiencing an issue affecting ChannelAdvisor’s ability to send product data and import orders for both Overstock Marketplace and Overstock Drop Ship. This issue is being investigated at top priority. This alert will be updated as more information is available.
Posted Oct 14, 2020 - 23:23 UTC
Update
Our Engineering team is currently investigating delays sending product data, including price and quantity, and importing orders from Overstock. We have contacted Overstock and are awaiting additional information.
Posted Oct 14, 2020 - 13:43 UTC
Investigating
Our Engineering team is currently investigating delays importing orders from Overstock. We have contacted Overstock and are awaiting additional information.
This alert will be updated as more information is available.
Posted Oct 13, 2020 - 17:14 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).