This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Posted Oct 13, 2024 - 11:28 UTC
Monitoring
Our Engineering team has resolved the root cause of this issue and we are currently working through the backlog of queued requests. This alert will be updated as more information is available..
Posted Oct 13, 2024 - 10:15 UTC
Investigating
Our Engineering team is currently investigating delays sending product data and importing orders into Rithum.
This alert will be updated as more information is available.
Posted Oct 13, 2024 - 08:51 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).