This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Posted Feb 12, 2020 - 21:52 UTC
Identified
ChannelAdvisor users are now able to access the platform. Our Engineering team is working to resolve this issue with the highest priority. This alert will be updated as more information is available.
Posted Feb 12, 2020 - 21:45 UTC
Investigating
We are currently investigating connectivity issues with ChannelAdvisor. As a result, you may be unable to log in to the ChannelAdvisor platform or access certain features. We are working on a resolution as our highest priority. We apologize for the inconvenience.
This alert will be updated as soon as more information is available.