Amazon Advertising - Bid Display Issue
Incident Report for ChannelAdvisor Status Page
Resolved
This issue has been resolved.

There is no action required on the part of ChannelAdvisor clients.
Posted Mar 13, 2020 - 20:29 UTC
Update
Our Engineering team is actively investigating this issue as a high priority. This alert will be updated as more information is available.
Posted Mar 13, 2020 - 11:53 UTC
Investigating
Our Engineering team is currently investigating an issue where bids are showing as a 0.00 amount in the Amazon Advertising Ad Console view, in the Targeting > Target Performance page.

This is a display issue; the correct bids are being sent to Amazon, which can be viewed on the Targeting > All Targets page.

We are working to resolve this issue with the highest priority, and this alert will be updated as more information is available.
Posted Mar 12, 2020 - 19:45 UTC
This incident affected: Platform (Marketing).