This issue has been resolved. At this time, all product and order updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Nov 13, 2022 - 21:41 UTC
Monitoring
Web Shop Manager has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Nov 13, 2022 - 20:03 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to and importing orders from Web Shop Manager. We have contacted Web Shop Manager and are awaiting additional information.
This alert will be updated as more information is available.
Posted Nov 13, 2022 - 18:37 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).