This issue has been resolved. At this time, all product and order updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Oct 01, 2021 - 08:02 UTC
Update
This issue is still ongoing as of today. Galaxus is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Sep 30, 2021 - 07:05 UTC
Investigating
Our Engineering team is currently investigating delays sending product data to and importing orders from Galaxus. We have contacted Galaxus and are awaiting additional information.
This alert will be updated as more information is available.
Posted Sep 29, 2021 - 16:38 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).