This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Posted Jan 03, 2024 - 19:39 UTC
Identified
Meta has resolved the root cause of this issue and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Jan 03, 2024 - 15:33 UTC
Update
This issue is still ongoing as of today. We are working with Meta to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Jan 02, 2024 - 14:47 UTC
Update
This issue is still ongoing as of today. We are working with Meta to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Dec 29, 2023 - 12:39 UTC
Update
This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Dec 28, 2023 - 07:41 UTC
Investigating
Our Engineering team is currently investigating issues sending product data to Meta. As a result of this issue, you may see the following errors in your Marketing >Feed History view.
- Feeds will show as 'Failed'
This alert will be updated as more information is available.
Posted Dec 27, 2023 - 15:25 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).