This issue has been resolved. There is no action required on the part of Rithum clients.
Posted Mar 08, 2024 - 20:14 UTC
Investigating
Our Engineering team is currently investigating issues pertaining to the removal of the custom fields via the Rithum and BigCommerce integration. Our Engineering team is working to resolve this issue with high priority.
This alert will be updated as more information is available.
Posted Mar 08, 2024 - 17:16 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).