This issue has been resolved. At this time, all orders are importing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Oct 28, 2022 - 11:11 UTC
Amazon has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Oct 28, 2022 - 07:28 UTC
Our Engineering team is currently investigating delays importing orders from Amazon. We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.
Posted Oct 28, 2022 - 01:55 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).