This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Posted Aug 27, 2024 - 06:10 UTC
Update
This issue is still ongoing. We are working with our provider to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Aug 26, 2024 - 23:18 UTC
Investigating
Currently, Rithum Support is experiencing intermittent issues with our Case Management System and Knowledge Center. We are actively working with our provider to remedy the situation.
This alert will be updated as soon as more information is available.