Amazon US Order Import Issues

Incident Report for ChannelAdvisor Status Page

Resolved

This issue has been resolved. At this time, all orders are importing normally.
There is no action required on the part of ChannelAdvisor clients.

Posted Nov 14, 2024 - 05:30 UTC

Investigating

Our Engineering team is currently investigating delays importing orders from Amazon. We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.

Posted Nov 13, 2024 - 20:34 UTC

This incident affected: Platform (Fulfill: Orders & Fulfillment).