This issue has been resolved. At this time, all product and order updates are processing normally.
Posted Sep 22, 2021 - 01:26 UTC
Investigating
This issue is still ongoing as of today. We are working with Web Shop Manager to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Sep 21, 2021 - 20:02 UTC
Identified
Web Shop Manager is currently experiencing an issue affecting ChannelAdvisor’s ability to send product data and importing of orders. This alert will continue to be updated as we receive more information from Web Shop Manager.
Posted Sep 21, 2021 - 16:41 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).