This issue has been resolved. At this time, all updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted May 21, 2020 - 07:00 UTC
Monitoring
Walmart has resolved the root cause of this issue and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted May 21, 2020 - 04:53 UTC
Update
This issue is still ongoing. Walmart is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted May 21, 2020 - 02:58 UTC
Investigating
Our Engineering team is currently investigating delays sending product and inventory data to, and importing orders from, Walmart US. As a result of this issue, you may also see the following error in your Listings view.
ChannelAdvisor could not reach the Walmart API due to a temporary error, but we will retry the latest action as soon as possible.
We have contacted Walmart and are awaiting additional information.
This alert will be updated as more information is available.
Posted May 20, 2020 - 23:42 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).