Walmart Fulfillment Services (WFS) Quantity Issues

Incident Report for Rithum for Brands Status Page

Resolved

We have worked through the backlog of queued requests and all orders are importing normally.

There is no action required on the part of ChannelAdvisor clients.
Posted Apr 26, 2022 - 06:49 UTC

Monitoring

The root cause of this issue has been resolved and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Apr 22, 2022 - 15:08 UTC

Update

This issue is still ongoing as of today. Engineering is still investigating this issue with Walmart with high priority. This alert will be updated as more information is available.
Posted Apr 20, 2022 - 18:56 UTC

Update

This issue is still ongoing as of today. Engineering is still investigating this issue with Walmart with high priority. This alert will be updated as more information is available.
Posted Apr 20, 2022 - 01:30 UTC

Investigating

Our Engineering team is currently investigating an issue reporting Walmart Fulfillment Services (WFS) Distribution Center (DC) Quantity. As a result of this issue, available WFS quantity may be under-reported in your ChannelAdvisor account. We have contacted Walmart and are awaiting additional information.

This alert will be updated as more information is available.
Posted Apr 19, 2022 - 20:42 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).