This issue has been resolved. All affected data is currently being reprocessed. There is no action required on the part of Rithum clients.
Posted Aug 06, 2024 - 11:02 UTC
Update
This issue is still ongoing as of today. Amazon is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Jul 31, 2024 - 13:41 UTC
Update
This issue is still ongoing as of today. This alert will be updated as more information is available.
Posted Jul 30, 2024 - 05:18 UTC
Investigating
We are currently experiencing delays in processing cost data for Amazon Advertising. As a result, the Ad Console view in the Rithum for Brands platform may have a delay in populating data. Our Engineering team is currently working with Amazon to resolve this issue with high priority.
This alert will be updated as more information is available.