Walmart Order Shipment Issues

Incident Report for Rithum for Brands Status Page

Resolved

At this time, all orders are updating shipping and tracking information to Walmart.

This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Posted Oct 06, 2022 - 13:33 UTC

Monitoring

Walmart has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Oct 04, 2022 - 20:21 UTC

Update

This issue is still ongoing as of today. Walmart is working to resolve this issue with high priority.

This alert will continue to be updated as we receive more information.
Posted Oct 04, 2022 - 12:31 UTC

Update

This issue is still ongoing as of today. Walmart is working to resolve this issue with high priority.

This alert will continue to be updated as we receive more information.
Posted Oct 03, 2022 - 20:13 UTC

Investigating

Our Engineering team is currently investigating delays updating order shipments to Walmart. We have contacted Walmart and are awaiting additional information.

This alert will be updated as more information is available.
Posted Oct 03, 2022 - 15:53 UTC
This incident affected: Platform (Fulfill: Orders & Fulfillment).