This issue has been resolved. We are in the process of resending the impacted data to Shopify to resolve this error for all affected items.
There is no action required on the part of ChannelAdvisor clients.
Posted Aug 06, 2020 - 13:47 UTC
Identified
As a result of changes made by Shopify to their system, our Engineering team has identified a new issue sending product data to Shopify for items where no weight value is provided. As a result of this issue, you may see the following errors in your Product Listings view.
"Weight is not a number"
We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.
Posted Aug 05, 2020 - 16:35 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).