This issue has been resolved. There is no action required on the part of ChannelAdvisor clients
Posted Oct 08, 2021 - 14:01 UTC
Monitoring
Our Engineering team has resolved the root cause of this issue and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Oct 08, 2021 - 10:00 UTC
Investigating
Our Engineering team is currently investigating delisting product data for all Access Marketplaces. Price and Quantity updates and Order imports are not affected by this issue.
We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.
Posted Oct 08, 2021 - 08:40 UTC
This incident affected: Platform (Products, Sell: Marketplaces, First Party & Webstores).