This issue has been resolved. At this time, all product updates are processing normally.
There is no action required on the part of ChannelAdvisor clients.
Posted Oct 26, 2022 - 19:45 UTC
Monitoring
At this time, all orders are importing normally. Product data still remains impacted.
This alert will be updated as more information is available.
Posted Oct 25, 2022 - 23:06 UTC
Update
Amazon is currently experiencing an issue affecting ChannelAdvisor’s ability to send product data and importing of orders, including Amazon Drop Shipping. We have contacted Amazon and will continue to update this alert as we receive additional information.
Posted Oct 25, 2022 - 20:03 UTC
Investigating
Our Engineering team is currently investigating delays importing orders from Amazon. We have contacted Amazon and are awaiting additional information.
This alert will be updated as more information is available.
Posted Oct 25, 2022 - 19:14 UTC
This incident affected: System and Platform (Sell: Marketplaces, First Party & Webstores, Fulfill: Orders & Fulfillment).