Walmart Product Update and Invalid Credentials Issues

Incident Report for Rithum for Brands Status Page

Resolved

This issue has been resolved.

There is no action required on the part of ChannelAdvisor clients.
Posted Sep 23, 2022 - 18:00 UTC

Update

This issue is still ongoing as of today. Our Engineering team is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Sep 20, 2022 - 21:50 UTC

Update

This issue is still ongoing as of today. Walmart is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Sep 08, 2022 - 20:29 UTC

Update

This issue is still ongoing as of today. Walmart is working to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Sep 07, 2022 - 10:10 UTC

Update

This issue is still ongoing as of today. We are working with Walmart to resolve this issue with high priority. This alert will be updated as more information is available.
Posted Sep 05, 2022 - 07:03 UTC

Investigating

Our Engineering team is currently investigating issues sending product data to Walmart US for some accounts. As a result of this issue, you may see the following errors in your posting account:

"Error from Walmart Marketplace: Delegated access to manage the Walmart integration is not configured correctly. Please ensure proper delegated access is set for all permissions in the Walmart Developer Portal".

We have contacted Walmart and are awaiting additional information.

This alert will be updated as more information is available.
Posted Sep 02, 2022 - 11:52 UTC
This incident affected: Platform (Sell: Marketplaces, First Party & Webstores).