This issue has been resolved. There is no action required on the part of ChannelAdvisor clients.
Posted Jan 08, 2021 - 23:04 UTC
Monitoring
Amazon has resolved the root cause of this issue and is currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Jan 07, 2021 - 14:25 UTC
Identified
The root cause of this issue has been resolved and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Posted Jan 05, 2021 - 17:26 UTC
Investigating
We are currently experiencing delays in processing Amazon Ad Console Data. As a result, the Performance pages in ChannelAdvisor may not yet show the data 1/1/2021. Our Engineering team is currently working to resolve this issue with the highest priority.
This alert will be updated as more information is available.